Self-referral Pathways

Musculoskeletal Service (MSK)

Patients can self-refer directly for triage and assessment with the South Tees MSK Service. To do so, patients should visit the website at https://www.southtees.nhs.uk/services/community/musculoskeletal/referral-criteria/msk-self-referral/  to read the referral information first before submitting the referral form.

Paper referral forms are also available for the Tees Musculoskeletal Service, telephone 01642 854664. Telephone lines are open from 8.30am – 4.30pm Monday to Friday. The South Tees MSK Service can also be contacted via email at: stees.musculoskeletalservice@nhs.net

Physiotherapy self-referral can be done online at https://www.southtees.nhs.uk/services/physiotherapy/community-outpatient-physiotherapy-middlesbrough-redcar-and-cleveland/self-referral/

Patients registered with a GP in Middlesbrough, Redcar and Cleveland can self-refer by phoning 01642 944682 or 01642 944708 to speak with a member of the admin team.

Patients will shortly be able to self-refer for assessment into the South Tees Hospitals Wheelchair Service via webform on the South Tees Trust website (https://www.southtees.nhs.uk/services/disablement-services/wheelchair-service/). This is not live yet but is expected to be made available soon.

Telephone referrals are not appropriate for this service, and as such patients are encouraged to use the webform which will guide users for taking measurements for wheelchairs.

Patients will be able to watch a short video explaining how to make measurements for a wheelchair to aid in getting appropriate equipment to suit each patient's needs. This video is still pending recording and uploading to the Trust website.

Podiatry

Patients can self-refer into the Podiatry Service via email and telephone, information is available at: https://www.southtees.nhs.uk/services/community/podiatry/

Patients should telephone 01642 944746 and ask for a copy of the self-referral form, or email podiatry.clinic@nhs.net

Audiology (Community Age-Related Hearing Loss)

To make a self-referral to audiology services patients will need to refer to their local audiology provider's policy. Information for patients on making a referral can be found below.

Patients should be made aware that self-referral is only available to patients who meet the current criteria for audiology referrals from GPs.

Specsavers

Patients can call or visit stores in person. The patient will then be triaged by staff for eligibility into the service. Patients can call stores at the following locations:

Stockton Specsavers, 49-51 Wellington Square, Stockton-on-Tees, UK, TS18 1RG

Telephone: 01642 037780

Middlesbrough Specsavers, 25/27 Newport Road, Middlesbrough, Cleveland, UK, TS1 1LE Telephone: 01642 036045 

Hartlepool Specsavers, Unit 136, Middleton Grange Shopping Centre, Hartlepool, Cleveland, UK, TS24 7RD Telephone: 01429 705024

 

Darlington Specsavers, 41 High Row, Darlington, County Durham, UK, DL3 7QW Telephone: 01325 968150

Redcar Specsavers, 57 High Street, Redcar, Cleveland, UK, TS10 3BZTelephone: 01642 037576

Scrivens

Patients can call Scrivens to book an appointment via telephone 0800 027 5102. This number will direct patients to the scrivens Customer Services Team who will then direct patients accordingly into the service.

Patients who struggle with telephone contact can email customercare@scrivens.com to self-refer, or visit www.scrivens.com to book an appointment online.

Minor Ops

Patients can self-refer to Minor Ops via telephone and email booking. Patients should call 0191 9178886 or email hearingcare@minor-ops.co.uk

Outside Clinic

Patients can self-refer to the Outside Clinic via telephone booking. Patients should call 0800 954 9093 to be registered, after which they will receive a call from the Audiology Advisor Team to be assessed.