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We aim to deal with most grievances immediately and in person. Please just speak to a member of staff or for more complex or serious matters, ask to speak to the Assistant Manager. 

You can download a copy of our formal complaints procedure here: 

Complaint form

During the Coronavirus pandemic, the NHS has temporarily suspended all complaints. 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website