Latest News

Patients coming to the surgery

In compliance with current national lockdown rules, patients should only come to the surgery when they have a booked appointment. Patients must not come to the surgery for any other reason. 

Latest information about Coronavirus vaccine 

Patients who meet the criteria for a learning disability have been added to the current cohort for vaccination. Please do not call us; we will call you to invite you for your vaccination. You can find out more here:

As you may be aware from national news reports and other media, the NHS has recently identified a further 1.7 million new patients who are being advised to shield. All of these patients will receive a letter informing them that they are advised to shield. Our GP's are currently reviewing these patients to make sure it is appropriate for them to shield. Where we feel the code has been incorrectly applied, we will contact the patient to discuss it. There is no need to call your GP unless you have specific questions relating to your condition. This group of patients will be invited for their covid vaccine shortly as they are now being included in the vaccination programme as a priority.

We continue to be inundated with patients telephoning and emailing us, asking about their vaccine. These calls distract us from the important work of the covid vaccination programme and only serve to delay us. Please do not contact us to ask about your vaccine. When it is your turn we will contact you. Please check this page for updates on the programme. 

In the week commencing 01/03/21, we will continue to vaccinate patients from cohorts 1-4 (this is a rolling programme as new patients join the list), also those patients in cohort 4b (those recently identified as Extremely Clinically vulnerable and advised to shield). We are also vaccinating patients in cohort 6. 

Patients in cohorts 5 (aged 65-69 years) and cohort 7 (aged 60-64y) will receive invitations from mass vaccination centres. We will not contact you about this, however, the NHS will write to each patient. We have received numerous complaints from patients who would prefer us to vaccinate them. Unfortunately this is outside of our control. When we receive vaccine, we are instructed by NHS England which cohorts we should vaccinate. At present, we have been told to focus on cohort 6. If patients from cohorts 5 and 7 would prefer to be vaccinated by us and/or do not want to travel, please wait for us to contact you when we are advised we can vaccinate these cohorts. We understand that a mass vaccination centre is scheduled to open at The Riverside Football Stadium in mid-March 2021. 

Unfortunately, in addition to dealing with their usual workload and the vaccination programme, our staff has been subjected to a significant increase in abuse from patients. This is unacceptable and where this occurs, we will de-register patients and they will be obliged to find another doctor. 

Information about the priority groups is here:

We continue to receive vaccines using the "push" model. This model means that we don't order vaccine, it is sent to us, sometimes with just 48 hours notice. 

As and when we receive more vaccine, we will do our utmost to vaccinate patients as swiftly as possible and according to the clinical priorities set by the Joint Committee of Vaccinations and Immunisations.

We apologise in advance that patients may be invited at short notice; this is due to the short notice we receive.
As we must prioritise the Covid vaccination programme, we are unable to provide frequent updates but we do our best to update the website news whenever we have an opportunity to do so. 
We have over 9000 patients and this programme will take many months to complete.
It is the desire of all our staff to vaccinate as many patients as possible, as quickly as we can. In the meantime, please follow the rules and stay safe.

National lockdown - with effect from 6/1/21

Whilst your GP surgery is still open, you must follow the advice to stay at home and only come to the surgery if we ask you to (e.g. to attend a booked appointment). Please DO NOT come to the surgery for any other reason. If you need medical help or advice, please telephone us on 01642 475157. 

New Salaried GP

We are delighted to announce that Dr Nicola Hall will be joining us on 4/1/2021, in the capacity of Salaried GP. Dr Hall is an experienced GP who will be working here three days/week. I am sure you will all join us in welcoming her to the practice.

Coronavirus advice and guidance

Flu vaccination campaign 

Towards the end of September, the practice will invite eligible patients for a flu vaccination by text message or email (in rare cases, where this is not possible, we will telephone or write to you). Please ensure we have your current contact information. 

This year, there is a new cohort of patients who are eligible for a free NHS flu vaccination. These patients are aged 50-64 years. 

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for

this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination,

for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

Face coverings must be worn please

With effect from Monday 15/6/20, all people entering Redcar hospital are required to wear their own face covering. Please ensure you fit your face covering before entering the building and leave it on until you are safely outside. 

The practice went live with E-consult on 28/4/20.

Please see the home page on our website to access this service, which allows you to consult with a GP electronically. 


As you may have heard in the media, GP practices will soon deliver the Covid Vaccination programme. We will do this in partnership with other local practices. The Government has published the order in which patients must be invited. This is based on clinical need and the link is below. We will invite patients as we work through each of the priority groups. Please do not telephone us, we will contact you.


This, together with an increased flu campaign places unprecedented pressure on our service. Please be patient and bear with us. We are fully committed to delivering this important programme to patients as swiftly as possible, whilst also maintaining as many normal GP services as possible.


Recovery after Covid

Recovery after COVID

Sickness absence self certification form

GP surgeries have also been asked to consult with patients by telephone, rather than face to face. This measure protects our staff and patients. We will implement this change from Monday 16/3/20. Please rest assured that all our team here at The Green House are working extremely hard to implement measures to ensure we continue to provide a high standard of care to all our patients. There is no cause for alarm or panic, we have good contingency plans to ensure the continuity of your GP healthcare service. We ask for your patience and support at this challenging time for the NHS.

With effect from 19/3/20, as a result of demand on our service, we are increasing our turnaround time for repeat prescriptions to 72 hours. 

Please follow us on Facebook for regular updates on the changes to our services as a result of the Coronavirus pandemic.

Coronavirus - Get help as an extremely vulnerable person 

Find out more:

Do you have a medical condition that makes you extremely vulnerable to Coronavirus?

Do need additional help getting deliveries (food/medication)? 

To register for yourself or another person,  you will need your NHS number, this can be found on your prescription or any letter the NHS  has sent you

Then phone 0800 0288327 or register online at:

Coronavirus - Specific advice

National data opt-out 

National data opt out - patient poster

National data opt-out patient information

Information about national health screening 

Screening timeline

Medical Research 

Medical Research

Friends and Family Test

In addition to the national patient survey, we collect information about levels of patient satisfaction via the nationally approved NHS "Friends and Family Test". You can review the results, which are generally updated on a monthly basis, by visiting this website:

Travelling abroad? Follow this link to ensure you have all your vaccinations.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
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