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Appointments

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Routine/Pre-Book Appointments

You can book an appointment with a General Practitioner (GP) or Nurse Practitioner up to one month in advance.

"Book on The Day" Appointments

There are now a very small number of appointments released for booking on the day. This is in response to patient's requests to be able to book appointments in advancce at any time of the day.

Emergency Appointments

Due to improved access, the need for "emergency appointments" is dwindling, however, if you are unable to access an appointment and the matter is urgent (will not wait until the next routine appointment), there is a duty Doctor available each day. When you request one of these appointments, your telephone contact details will be taken and passed to the duty doctor, who will return your call at the earliest opportunity. We monitor requests for emergency appointments to ensure that they are not abused.

Late Night Appointments

On Tuesdays the surgery is open until 8pm for routine/pre-booked appointments. We do not offer an emergency service during this time (Please telephone 999 in an emergency and 111 to contact the GP extended hours centres)

What We Will Offer You

In the majority of cases, particularly new conditions, you will be asked to see a Nurse Practitioner in the first instance.

What is a Nurse Practitioner?

Nurse Practitioners are senior nurses with advanced education and clinical training in providing health care. Nurse Practitioners work with people to ensure they have all necessary information to make informed decisions about their health care and lifestyle. Nurse Practitioners provide a unique approach to health care, which results in a high level of patient satisfaction. A Nurse Practitioner service is not exclusive to our surgery and they can now be found working within primary and secondary health care teams across the NHS.

Why Offer a Nurse Practitioner?

  • To provide individual care, focusing not only on health problems but also on the effects health problems have on people and their families.
  • To explain the details of health problems, medication and other topics so that patients can understand how to take care of themselves.
  • To enquire about people's worries and concerns about their health and their health care needs.
  • To emphasise wellness and self care by giving the information they need to make healthy lifestyle choices.

What Services Do Nurse Practitioners Provide?

  • Advice and treatment during health and illness.
  • Complete health care by taking a medical history and performing physical examinations where appropriate
  • Diagnose, advise and treat many health problems.
  • Involved in chronic disease clinics -hypertension, elderly screening, and diabetes.

Whilst the Nurse Practitioners can prescribe independently, it is extremely important to note the Nurse Practitioners work very closely with the GPs and have rapid access to them if the need arises.

Chaperones

On occasions, a clinician may need to carry out a physical examination in order to help them to assess your condition. If you would like to have a chaperone present during this examination, please do not hesitate to ask us.

Telephone Consultation Appointments

All of our Doctors, Nurse Practitioners and Practice Nurses have "telephone consultation" appointments which can be booked each day. These are often useful if you simply require some advice. Whilst we cannot guarantee the exact time of these appointments, we endeavour to call you back as soon as possible; and certainly the same day. Please make sure that you give us mobile and work telephones numbers if you are going out.

For further assistance with booking an appointment, please do not hesitate to speak to our Assistant Manager.

Referrals

From time to time it may be necessary to refer patients to a consultant for further care. We will do our utmost to ensure referral letters are sent promptly.

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