The CQC are the independent regulator of health and adult social care services in England. They make sure that the health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage services to improve.
The CQC monitor, inspect and regulate services to ensure they meet fundamental standards of quality and safety. They publish their findings, including performance ratings, to help people choose care.
Contact details for the CQC are:
Tel: 03000 616161
Address: Care Quality Commission, Citygate, Gallowgate. Newcastle upon Tyne. NE1 4PA